Is there a contract?
No. Every plan is month to month, and you can cancel any time from your dashboard.
Do you charge setup fees?
Not on self-serve plans. If you want us to configure and launch everything for you, optional white-glove setup starts at $749.
Do I need my own AI or API key?
No. The AI is included on every plan, with no keys to create and no separate AI bills. If you’d rather run it through your own Google account, you can add your own Gemini key in AI Settings.
What counts as a conversation?
Each website text or web-voice session, from first message to close, is one conversation. Phone calls are billed in minutes, not conversations.
What happens if I go over?
You get an email at 80% and 100% of your allowance. Extra usage is billed at your plan’s rate at the end of the cycle, and you can ask for a hard cap so it never goes over.
Can I change plans mid-month?
Yes. The new plan starts right away, and you’re credited for the unused part of the old one.
Do you offer custom plans?
Yes. Email support@voicecore.app for volume pricing, dedicated infrastructure and service agreements.
What if it doesn’t work for my business?
If VoiceCore doesn’t bring you a lead in 30 days, you get a full refund. You keep the call transcripts either way.