Features

One receptionist. Every channel your customers use.

VoiceCore answers website chat, web voice, phone, WhatsApp, and Facebook Messenger 24/7 — then qualifies the lead, books the appointment, texts your team, and saves the transcript.

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Six channels. One conversation history.

Every channel feeds the same receptionist, the same calendar, and the same lead pipeline — so nothing gets answered twice or missed entirely.

Website Chat

Front Desk

Answers visitor questions in real time and captures qualified leads before they leave.

Web Voice

Front Desk

Customers speak through your website — no app, no phone call, no waiting.

Phone

Every plan

A dedicated business number answers, qualifies, and routes calls around the clock.

SMS Alerts

Vertical Pro

Instant texts to you and your team the moment urgent leads and bookings land. Customer texting is rolling out as carrier approvals complete.

Front Desk

Two-way customer messaging through your WhatsApp Business Account — a natural fit for the chat button on your Google Business Profile.

Facebook Messenger

Front Desk

Link your Facebook Page in a few clicks and every Messenger inquiry gets a fast, accurate reply.

Website Chat

Website leads answered before they leave

Instant answers

JAIME responds the moment a visitor asks, so high-intent customers never bounce while waiting for a callback.

Real conversations

Handles multi-turn questions about services, pricing, availability, and next steps — no rigid forms.

Trained on your business

Uses your services, policies, service area, hours, and edge cases so replies are specific to you.

Multi-language

Speaks English and Spanish today, with more languages on the way.

WhatsApp + Messenger

Meet customers on the apps they already use

WhatsApp Business

Connect your WhatsApp Business Account and the same receptionist that runs your website answers WhatsApp threads — qualifying, booking, and capturing leads.

Facebook Messenger

Approve the connection with Facebook, pick your page, and every Messenger message gets answered — even the ones that arrive at midnight.

Returning customers recognized

WhatsApp conversations are matched to existing customer records by phone number, so repeat customers never start from zero.

One inbox of record

Transcripts, leads, and bookings from every channel land in the same dashboard with full attribution.

Web Voice

Voice for buyers who would rather talk

Real-time browser voice

Customers speak through your website without downloading an app or picking up the phone.

Natural speech

Text + voice continuity

Transcripts stay connected across text and voice so your team sees the full history.

Configurable voices

Choose the assistant voice and persona that fits your brand and customer base.

Phone Reception

An AI receptionist for the calls you miss

24/7 coverage

A real business phone number answers after hours, during jobs, and when your team is already on a call.

Caller qualification

Greets callers, asks what they need, captures the right details, and identifies the next best action.

Human handoff

When a caller needs a person, the assistant routes the call, takes a detailed message, or creates a follow-up record.

Customer memory

Caller context, preferences, and service history stay available so repeat customers are recognized.

Booking over the phone

Customers schedule by voice while the AI checks your calendar in real time.

Scheduling

Booking automation without the admin drag

Google + Outlook sync

Works with Google Calendar or Outlook / Microsoft 365 — the calendar your team already uses.

Real-time availability

Live availability is checked before any slot is offered, preventing double-bookings.

Confirm, cancel, reschedule

Customers get confirmations and can cancel or reschedule naturally when those flows are enabled.

Business-hours aware

Your schedule, timezone, working days, and after-hours rules are respected before times are offered.

Lead Capture

Lead records with the whole story attached

Smart intake

Collects name, contact details, service need, and intent when appropriate — without trapping visitors in a form.

Qualification rules

Leads are screened against your business rules so urgent, valuable, ready-to-book work surfaces first.

Structured follow-up

Every qualified conversation becomes a clean lead record with source, status, and full conversation history.

Channel attribution

See whether each lead came from web chat, web voice, phone, WhatsApp, or Messenger.

Alerts

SMS alerts for work that cannot wait

Emergency lead alerts

A text goes out the moment an urgent lead is captured, so time-sensitive work never sits unseen.

Booking notifications

Owner alerts when appointments are booked, cancelled, or rescheduled.

New lead alerts

Know when an opportunity lands even when you are driving, on-site, or away from the dashboard.

Consent-aware

Alerts include opt-in language, STOP handling, and clear account settings.

Dispatch

Advanced

Dispatch-ready technician intelligence

Technician accounts

Technicians get their own mobile job view — assigned work, en-route status, and completion notes.

Skill matching

Service requests are matched to the right technician instead of a single shared queue.

Proximity routing

Address and service-area intelligence supports closer, faster dispatch decisions.

Built for the trades

HVAC, plumbing, garage doors, lawn care, electricians, med spas, and other appointment-driven teams.

Configuration

Owner-controlled setup and guardrails

Setup wizard

Configure services, hours, policies, locations, lead rules, and calendar behavior without writing prompts.

Knowledge overrides

Add seasonal details, nuanced policies, pricing notes, and exceptions as your business changes.

Plan-aware channels

Manage web chat, web voice, phone, SMS, WhatsApp, and Messenger from one dashboard that respects plan limits.

Encrypted credentials

API keys and channel tokens are encrypted at rest and used server-side — never exposed in the browser.

Analytics

Analytics that make follow-up obvious

Full conversation history

Complete transcripts of every text and voice interaction, on every channel.

Booking rates

Track conversion from conversation to booked appointment.

Volume and source trends

Monitor chat volume, call volume, peak hours, and channel mix over time.

Lead pipeline

Leads organized by source, status, and qualification score.

Every channel lands in one dashboard

Transcripts, leads, and bookings from every channel land in the same dashboard with full attribution.

The VoiceCore dashboard with leads and transcripts from every channel

If she doesn’t bring you a lead in 30 days, you don’t pay.

Full refund, no argument. You keep the call transcripts either way, so at worst you find out exactly how many calls you were missing.

Free white-glove setup for the first 30 businesses, normally $749
Live the same day: forward your number or take a new one

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