Stop Losing Jobs to Missed Calls and Slow Follow-Up
VoiceCore answers website chats, web voice conversations, and phone calls 24/7, then qualifies leads, books appointments, alerts your team, and saves the transcript.
Missed callsAfter-hours leadsDouble-booking riskSlow follow-up
Website Leads Answered Before They Leave
- Instant Website Chat: JAIME answers service questions the moment a visitor is ready to ask, so they do not bounce while waiting for a callback.
- Pain-Aware Conversations: Handles multi-turn questions about services, pricing, availability, and next steps without forcing customers through a rigid form.
- Business-Trained Answers: Uses your services, policies, service area, hours, and edge cases so replies are specific to your business.
- Multi-Language: Speaks English and Spanish today, with more languages coming soon.
Web Voice for Buyers Who Would Rather Talk
- Real-Time Browser Voice: Customers can speak through your website without downloading an app or picking up the phone.
- Natural Voice AI: Powered by Google Gemini native audio for natural, human-like speech.
- Text + Voice Continuity: Keeps transcripts connected across text and voice so your team can see what the customer asked for.
- Configurable Voices: Choose the assistant voice and persona that best fits your brand and customer base.
AI Phone Receptionist for Missed Calls
Business Plan- 24/7 Phone Coverage: A real business phone number answers after hours, during jobs, and when your team is already on another call.
- Caller Qualification: JAIME greets callers, asks what they need, captures the right contact details, and identifies the next best action.
- Human Handoff: When a caller needs a person, the assistant can route the call, take a detailed message, or create a follow-up record.
- Customer Memory: Keeps useful caller context, preferences, and conversation history available so repeat customers do not have to start from zero.
- Booking Over Phone: Customers can schedule appointments by voice — the AI checks your calendar in real time.
Booking Automation That Prevents Admin Drag
- Google + Outlook Calendar Sync: Syncs with Google Calendar or Outlook / Microsoft 365 so the assistant works with the calendar your team already uses.
- Real-Time Availability: AI checks live availability before offering slots, preventing double-bookings.
- Confirm, Cancel, Reschedule: Customers get confirmations and can cancel or reschedule naturally when those flows are enabled.
- Business Hours Awareness: JAIME knows your schedule, timezone, working days, and after-hours rules before offering times.
Lead Capture That Gives Your Team the Whole Story
- Smart Intake: Collects name, email, phone, service need, and intent when it is appropriate, without making every visitor feel trapped in a form.
- Qualification Rules: Screens leads against your business rules so your team can focus first on urgent, valuable, or ready-to-book customers.
- Structured Follow-Up: Every qualified conversation becomes a clean lead record with source, status, and conversation history.
- Channel Attribution: Track whether leads came from web chat, web voice, phone, or other connected channels.
SMS Alerts for Work That Cannot Wait
- Emergency Lead Alerts: Get a text when an urgent lead is captured, so high-value or time-sensitive work does not sit unseen.
- Booking Notifications: Receive owner alerts when new appointments are booked, cancelled, or rescheduled.
- New Lead Alerts: Know when a new opportunity lands even if you are driving, on-site, or away from the dashboard.
- Consent-Aware Setup: SMS event alerts include opt-in language, STOP handling, and clear account settings.
Dispatch-Ready Technician Intelligence
Advanced- Technician Records: Store technician details, service areas, skills, and routing context for operational workflows.
- Skill Matching: Match service requests to the right technician type instead of sending every lead into the same queue.
- Proximity Routing: Use address and service-area intelligence to support closer, faster, and more practical dispatch decisions.
- Service Business Focus: Built for HVAC, plumbing, garage doors, lawn care, electricians, med spas, and other appointment-driven teams.
Owner-Controlled Setup and Guardrails
- Setup Wizard: Walk through services, hours, policies, locations, lead rules, and calendar behavior without writing prompts from scratch.
- Knowledge Base Overrides: Add seasonal details, nuanced policies, pricing notes, and exceptions whenever your business changes.
- Plan-Aware Channels: Manage web chat, web voice, phone, SMS, and future channel availability from a dashboard that respects plan limits.
- Secure API Key Handling: Customer Gemini keys are stored securely and used server-side so the real key is not exposed in the browser.
Analytics That Make Follow-Up Obvious
- Full Conversation Tracking: Full transcripts of every text and voice interaction.
- Booking Rates: Track conversion from conversation to booked appointment.
- Volume and Source Analytics: Monitor chat volume, call volume, peak hours, channel source, and trends over time.
- Lead Pipeline: See your leads organized by source, status, and qualification score.
Ready to stop letting ready-to-book customers slip away?
Put JAIME on the front line so every lead gets answered, qualified, and routed to the right next step.